After Sales & Service

Professional solutions for increasing maintenance demands to improve plant performance and safety.

The reliability and efficiency of your electrical infrastructure ultimately depends upon the maintenance programs you choose. The best power protection system in the world is only as good as the maintenance and supervision of the system.

A maintenance agreement is an opportunity for you to increase productivity and availability while lowering your owning and operating costs. Preventive maintenance helps you find equipment problems before they cause failure, leaving you with fewer repairs and less unscheduled downtime. Our maintenance agreements are tailor made service contracts to meet your individual demand.

Benefits

Using GE’s experience supplying preventive and corrective services could have a vast impact on output, efficiency and profitability of the plant.
  • Reduction of production downtime and associated productivity losses
  • Minimization of health and security risk for plant personnel
  • Reduction and transparency of maintenance costs
  • Fast return on investment
  • Minimization of equipment damage risk

Offerings

In order to react properly for the increasing needs and challenges of your business, our highly skilled team is able to provide the following services:
  • Installation
  • Commissioning, Start-up
  • Inspection, Maintenance, Repair
  • Retrofit solutions
  • Emergency call out
  • Repair Service
  • Original spare parts supply
  • Equipment rental
  • Service Contracts
  • Training
  • 24*7 Hotline Support
 After Sales & Service

Installation

  • Professional planning and scheduling of installation activities
  • Trouble free, safe, high quality and speed of installation
  • On-time transitions to the commissioning phase
 Installation

Commissioning and Start-up

  • To ensure the manufacturer's warranty of the equipment remains valid and ensure proper operation throughout the lifetime of equipment
  • Complete site management to ensure trouble free and on-time commissioning
  • Guidance and training for safe operation and maintenance
  • Site Acceptance Testing
 Retrofit solutions

Retrofit solutions

  • Provide solutions that expand the functionality and extend the life of equipment
  • Retrofit for phased out ACB's and other equipment tailor made to minimize downtime

Original Spare parts

  • The right part at the right place at the right time
  • Guaranteed availability
  • Fast and flexible delivery
 Original Spare parts

Emergency Call Out

  • Fast and flexible interventions round the clock for emergencies and disaster recovery
 Repair services

Repair services

  • On-site repair in customer plants during shutdowns
  • Off-site repairs for returned components in GE service centers

Equipment Rentals

  • Long term rentals / leases
  • Short term replacement units

Modernization, upgrade

  • Retrofit solutions and component replacement
  • Improved operator safety
  • Extended equipment lifetime
 Modernization, upgrade

Maintenance contracts

  • Preventive maintenance
  • 3-tier level contracts tailored to every service demand
  • Warranty extensions
 Maintenance contracts

Training

  • Onsite and factory training (maintenance, repair, safety instructions, etc.) from highly skilled service technicians and trainers
 Trainings